Ohio resident John Sopko needed to go a month with out his AT&T fastened wi-fi Web service as a result of the corporate repeatedly didn’t diagnose and repair the issue, the Akron Beacon Journal reported at this time. AT&T lastly found out this week that the antenna on Sopko’s roof was damaged and had to get replaced, however not till after a parade of help calls and technician visits.
Sopko stated he is not a giant Web person however that his girlfriend and her 17-year-old son are. The son has “been at his grandmother’s since 4 days after [the outage] began as a result of he wants it for college,” Sopko stated. Sopko’s home is both in or close to an space the place AT&T obtained US authorities funding to deploy service.
Sopko’s service stopped engaged on October 30. Rebooting the modem did nothing, so he referred to as AT&T’s